1. Introduction

The purpose of this Privacy Policy is to describe how RIGID ROBOTICS INC. uses the information collected through its websites (herein after referred to as the “Site”). By using the Site, you accept the terms of this Privacy Policy, as well as those contained within RIGID ROBOTICS’ Terms of Use, in full.

2. Voluntary Collection of Information

Any information you provide to RIGID ROBOTICS via the Site is collected and stored for the purposes of contacting you with information which we deem relevant. This includes the information you may submit via contact or subscription forms, such as but not limited to your name, email address, company name, and phone number.

3. Automatic Collection of Information

In an effort to improve the quality of our Site, as well as our marketing programs, we collect and store the information provided to us by your browser and/or by Google Analytics, a service provided by Google Inc., when you view or use the Site. This may include the type of device you are using, your IP address, the type of browser you use, the website which you came from, the time and date of access, your geographical location, language preference, and other information which does not personally identify you.

a. Use of Cookies

We utilize cookies, which are small text files which contain an anonymous identifier, that we send to your browser and are stored locally on your device. Cookies enable us to collect non-personal information and keep a record of your history of accessing our Site as well as your preferences. RIGID ROBOTICS may use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete

b. Use of Google Analytics

RIGID ROBOTICS utilizes specific cookies to enable our use of Google Analytics to track and analyze your use of the Site. Our use of Google Analytics is limited to marketing and research purposes and aids in planning and executing our business and marketing activities. Learn more about Google’s privacy policy and opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

c. Other Third Party Cookies

Our service providers, partners, affiliates, and other tracking applications may also utilize cookies which are not subject to this privacy policy. RIGID ROBOTICS may have limited or no access or control of third party cookies.

d. Opting Out of Cookies

You are automatically consenting to our use of cookies by accessing this Site. You may set your browser to block cookies through a process dependent on the type of browser you have and the device which you use. Please refer to the appropriate manual or help file, as provided with your device and/or browser, for more information.
Should you block cookies, RIGID ROBOTICS may limit your access to certain areas and features of the Site.

4. Information Sharing

RIGID ROBOTICS does not sell your information to third parties and will only share your information with third parties as described in this Privacy Policy. The third parties with which we may share information include but are not limited to:

  • Companies that provide services for or assist with our marketing, sales, or other business activities
  • Our current network of local representatives and representatives with which we enter into agreements in the future
  • Public and/or government authorities in response to a lawful request

In the event that of a business transaction such as a merger, acquisition, or the sale of all or a portion of our assets, your information may be among the assets transferred or inspected as part of the due diligence process.


Should you choose to subscribe to our newsletter, known as ‘PERSPECTIVE,’ your name and email address will be used by us and MailChimp, a third-party mail service provider, to send the newsletter to you. You can unsubscribe from PERSPECTIVE at anytime using the instructions provided at the bottom of the newsletter.
If you unsubscribe, your information will be retained by RIGID ROBOTICS for the purpose of remembering your preference and/or contacting you for reasons unrelated to PERSPECTIVE in the future.

6. External Links

RIGID ROBOTICS’ Site contains links to other websites with unique privacy policies which may differ from these terms. It is your responsibility to carefully read the privacy policy of all websites you visit.

7. Social Media

RIGID ROBOTICS’ Site contains social media features, including buttons, links, and other widgets to connect the Site and the content on the Site to social networks such as Twitter, LinkedIn, and Facebook. Your interactions with these social media features are subject to the privacy policies of the third-party company which provides the feature. These third-parties may collect your information or send a cookie to your browser whether or not you directly interact with them.

8. Security

RIGID ROBOTICS protects your data using widely accepted industry standards during both transmission and receipt. Unfortunately, these measures do not guarantee that your information will not be accessed, disclosed, or otherwise altered by parties who breach these security measures. By using our Site, you acknowledge and that you understand and agree to assume these risks.

9. Accessing Your Information

If you wish to access, correct, update, or delete your personal information, or if you have any questions regarding our Privacy Policy, please send an email to  info[at]rigidrobotics.com with the subject line “Privacy Request.”

10. Applicable Law

RIGID ROBOTICS is a Canadian company with its head office located in Vancouver, BC. While your information is primarily accessed and used in Canada, it may also be subject to the laws and regulations of your country or territory, as well as the countries or territories your data passes through during transmission. Your data also may be subject to the laws and regulations of the countries or territories where RIGID ROBOTICS’ data, as well as that of its partners, affiliates, and service providers is stored (typically the United States).

11. Changes to RIGID ROBOTICS’ Privacy Policy

This Privacy Policy may be updated at any time. If we make a change we will include a notice on this Site prior to the effective date of the change. We also suggest that you regularly review this page to check for updates to our privacy policy.